Degraded performance of Forms created in Form Builder

Summary

Degraded performance of Forms created in Form Builder

Form submits are fully operational again - incident has been resolved

• Started

  Jul 17, 2025 · 5:27 AM

• Resolved

  Jul 17, 2025 · 10:40 AM

• Duration

  5h 12m

• Severity

  Major

• ◐

  Investigating

  Jul 17 · 5:27 AM Apsis Pro

  It was discovered yesterday that the forms in APSIS Pro created in Form Builder tool suffer from degraded performance - data from filled forms is properly captured but it's not moved further to APSIS Pro platform. Incident response team is investigating the issue.

• ◆

  Identified

  Jul 17 · 8:53 AM Apsis Pro

  We believe we've found the root cause for the issue - team is working on mitigating the impact

• ✓

  Resolved

  Jul 17 · 10:40 AM Apsis Pro

  Form submits are fully operational again - incident has been resolved