Management Portal Unavailable

Summary

Management Portal Unavailable

A fix has been applied

• Started

  Jan 19, 2026 · 11:54 PM

• Resolved

  Jan 20, 2026 · 12:21 AM

• Duration

  27m

• Severity

  Critical

• ◐

  Investigating

  Jan 19 · 11:54 PM ArborXR

  The team is looking into an unexpected event causing the management portal to be unavailable.

• ◉

  Monitoring

  Jan 20 · 12:09 AM ArborXR

  Site is now back up and functional. Team is monitoring a potential cloud provider DB outage.

• ✓

  Resolved

  Jan 20 · 12:21 AM ArborXR

  All services are restored and operating at full capacity.

• ◆

  Identified

  Jan 20 · 2:33 AM ArborXR

  Investing the issue with Management Portal going down.

• ◉

  Monitoring

  Jan 20 · 2:35 AM ArborXR

  Fixed the issue, monitoring more closely.

• ✓

  Resolved

  Jan 20 · 5:58 AM ArborXR

  A fix has been applied