ArborXR Status · History · Incident #7302

RESOLVED

Management Portal Unavailable

Critical · Started Jan 19, 2026 · 11:54 PM

Duration

27m
Severity

Critical
Detection lead

—
User reports

—

Summary

Management Portal Unavailable

A fix has been applied

Started

Jan 19, 2026 · 11:54 PM
Resolved

Jan 20, 2026 · 12:21 AM
Duration

27m
Severity

Critical

Event timeline

How this incident unfolded

◐

Investigating
Jan 19 · 11:54 PM ArborXR

The team is looking into an unexpected event causing the management portal to be unavailable.
◉

Monitoring
Jan 20 · 12:09 AM ArborXR

Site is now back up and functional. Team is monitoring a potential cloud provider DB outage.
✓

Resolved
Jan 20 · 12:21 AM ArborXR

All services are restored and operating at full capacity.
◆

Identified
Jan 20 · 2:33 AM ArborXR

Investing the issue with Management Portal going down.
◉

Monitoring
Jan 20 · 2:35 AM ArborXR

Fixed the issue, monitoring more closely.
✓

Resolved
Jan 20 · 5:58 AM ArborXR

A fix has been applied

Pattern

Other recent incidents

Browse full incident history →

Get an email when ArborXR opens, updates or resolves an incident.

Add it as a dependency monitor. The Free plan includes one.

Start Monitoring Free