ARIN Status · History · Incident #89750

RESOLVED

SMS 2FA Enrollment Issues

Minor · Started May 18, 2026 · 7:05 PM

Duration

14h 59m
Severity

Minor
Detection lead

—
User reports

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Summary

SMS 2FA Enrollment Issues

This incident has been resolved.

Started

May 18, 2026 · 7:05 PM
Resolved

May 19, 2026 · 10:04 AM
Duration

14h 59m
Severity

Minor

Event timeline

How this incident unfolded

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Investigating
May 18 · 7:05 PM ARIN

We are currently investigating an issue affecting new account 2FA enablement via SMS. As a precautionary measure, new account 2FA enrollment using SMS has been temporarily disabled. New account 2FA enrollment via TOTP and hardware token is not affected. Similarly, existing SMS-based 2FA configurations remain fully operational and are not affected by this issue.
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Resolved
May 19 · 10:04 AM ARIN

This incident has been resolved.

Pattern

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