Rejected Sessions on US Endpoint for Universal-3.6 Pro Realtime Model

Minor · Started Oct 6, 2026 · 10:30 AM

Duration

< 1m
Severity

Minor
Detection lead

—
User reports

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Summary

Rejected Sessions on US Endpoint for Universal-3.6 Pro Realtime Model

From 10:30a - 12:30a UTC users experienced rejected connections when connecting to our Realtime Universal-3.6 Pro model on our US endpoint. Users received a 3005 Session Cancelled error message on connection. This issue has been resolved and the Realtime US endpoint for Universal-3.6 Pro is functioning normally. The EU Realtime endpoint was not affected.

Started

Oct 6, 2026 · 10:30 AM
Resolved

Oct 6, 2026 · 10:30 AM
Duration

< 1m
Severity

Minor

Event timeline

How this incident unfolded

✓

Resolved
Oct 6 · 1:04 PM AssemblyAI

From 10:30a - 12:30a UTC users experienced rejected connections when connecting to our Realtime Universal-3.6 Pro model on our US endpoint. Users received a 3005 Session Cancelled error message on connection. This issue has been resolved and the Realtime US endpoint for Universal-3.6 Pro is functioning normally. The EU Realtime endpoint was not affected.