Elevated turnaround times for async transcription

Minor · Started Sep 13, 2026 · 11:30 PM

Duration

< 1m
Severity

Minor
Detection lead

—
User reports

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Summary

Elevated turnaround times for async transcription

Resolved: Between 23:30 and 23:37 UTC on September 13, 2026, async transcription requests experienced elevated turnaround times due to an unexpected spike in processing load. We scaled out additional capacity and turnaround times returned to normal levels. Requests submitted during this window were processed, with some taking longer than usual to complete.

Started

Sep 13, 2026 · 11:30 PM
Resolved

Sep 13, 2026 · 11:30 PM
Duration

< 1m
Severity

None

Event timeline

How this incident unfolded

✓

Resolved
Sep 14 · 1:27 AM AssemblyAI

Resolved: Between 23:30 and 23:37 UTC on September 13, 2026, async transcription requests experienced elevated turnaround times due to an unexpected spike in processing load. We scaled out additional capacity and turnaround times returned to normal levels. Requests submitted during this window were processed, with some taking longer than usual to complete.