Platform avaliblity issues

Summary

Platform avaliblity issues

The issue has now been resolved. We apologize for any inconvenience caused.

• Started

  Nov 18, 2025 · 11:42 AM

• Resolved

  Nov 18, 2025 · 9:47 PM

• Duration

  10h 5m

• Severity

  Minor

• ◐

  Investigating

  Nov 18 · 11:42 AM Attio

  We're investigating reports of intimitent platform availability issues. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.

• ◆

  Identified

  Nov 18 · 11:44 AM Attio

  We’re currently experiencing service degradation due to an issue with one of our upstream providers. We’re working closely with them to restore full functionality as soon as possible.

• ◆

  Identified

  Nov 18 · 12:15 PM Attio

  We are continuing to work with our upstream provider as they work toward a full resolution. We’ll share further updates as soon as more information becomes available.

• ◉

  Monitoring

  Nov 18 · 2:57 PM Attio

  Our upstream provider has resolved the underlying issue, and the platform is now available again. We’re currently working through a backlog of background tasks, but all core functionality has been restored

• ✓

  Resolved

  Nov 18 · 9:47 PM Attio

  The issue has now been resolved. We apologize for any inconvenience caused.