Emergency Maintenance on US4

Summary

Emergency Maintenance on US4

The incident has been fully resolved. Regular service has been restored, and all systems operate as expected. Impact: Users should no longer experience any issues related to the service disruption. If you are still experiencing issues, please do not hesitate to reach out to the support team and update your ticket or report any problems you haven't reported yet. Service has been fully restored. We apologize for any disruption to our services. We thank you for your understanding. If you continue to experience issues, please don't hesitate to contact our support team. We will post an RCA after an internal investigation.

• Started

  Oct 25, 2026 · 8:18 AM

• Resolved

  Oct 25, 2026 · 10:03 AM

• Duration

  1h 45m

• Severity

  Maintenance

• ◐

  Investigating

  Oct 25 · 8:18 AM Auvik Networks

  We will be upgrading the Auvik cloud. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring. If you have any questions, please use the Support button at the bottom right in Auvik.

• ◉

  Monitoring

  Oct 25 · 9:42 AM Auvik Networks

  Most tenants have recovered, we are waiting on remaining tenants to come back up. We are monitoring the situation to ensure stability and confirm that the service remains fully functional. Next Steps: We will provide a final update once the issue is resolved. Thank you for your patience, and we apologize for any inconvenience caused.

• ✓

  Resolved

  Oct 25 · 10:03 AM Auvik Networks

  The incident has been fully resolved. Regular service has been restored, and all systems operate as expected. Impact: Users should no longer experience any issues related to the service disruption. If you are still experiencing issues, please do not hesitate to reach out to the support team and update your ticket or report any problems you haven't reported yet. Service has been fully restored. We apologize for any disruption to our services. We thank you for your understanding. If you continue to experience issues, please don't hesitate to contact our support team. We will post an RCA after an internal investigation.