Viewing issues on wide mode inbox view and on wide screen monitors

Summary

Viewing issues on wide mode inbox view and on wide screen monitors

This issue is now resolved.

• Started

  Jul 8, 2024 · 7:31 AM

• Resolved

  Jul 8, 2024 · 2:18 PM

• Duration

  6h 46m

• Severity

  None

• ◆

  Identified

  Jul 8 · 7:31 AM Avochato

  Some Avochato desktop web users have observed screen-sizing issues on wide screens and in wide-mode inbox views, leading to message readability issues. Avochato is currently investigating the issue and recommends using Classic or Compact views if you are experiencing issues reading messages. Mobile web and app views are unaffected. Rest assured that all content sent and received to end-users via SMS is being delivered over SMS, as this issue is specifically a front-end web issue with specific screen widths.

• ◉

  Monitoring

  Jul 8 · 1:59 PM Avochato

  Avochato is monitoring a fix released for select views in the inbox.

• ✓

  Resolved

  Jul 8 · 2:18 PM Avochato

  This issue is now resolved.