Classic UI Latency - Followup

Summary

Classic UI Latency - Followup

We have implemented a number of performance improvements and are seeing stable platform performance. We will continue with planned optimizations as part of our ongoing enhancement efforts, but the issue is no longer considered active. Thank you for your patience while we investigated and addressed this matter.

• Started

  Sep 22, 2026 · 7:56 PM

• Resolved

  Sep 24, 2026 · 7:01 AM

• Duration

  1d 11h 5m

• Severity

  None

• ◉

  Monitoring

  Sep 22 · 7:56 PM Awin

  This is a follow-up to the Classic UI Latency incident (https://status.awin.com/incidents/l5g2v6mpzn66). We've made further performance improvements and, while not fully to our target, current performance is acceptable, with no further latency reports. The issue mainly affects accounts joined to a very large number of accounts, so most customers are unaffected.

• ◉

  Monitoring

  Sep 22 · 7:56 PM Awin

  We'll keep monitoring, and continuously implement improvements.

• ✓

  Resolved

  Sep 24 · 7:01 AM Awin

  We have implemented a number of performance improvements and are seeing stable platform performance. We will continue with planned optimizations as part of our ongoing enhancement efforts, but the issue is no longer considered active. Thank you for your patience while we investigated and addressed this matter.