LAX Data Center Incident

Summary

LAX Data Center Incident

Bandwidth has concluded its investigation of this issue and determined that between 18:22 UTC and 20:52 UTC on October 26, a portion of outbound calls through the LAX data center experienced increased post-dial delay. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

• Started

  Oct 26, 2026 · 3:59 PM

• Resolved

  Oct 26, 2026 · 6:38 PM

• Duration

  2h 39m

• Severity

  Minor

• ◐

  Investigating

  Oct 26 · 3:59 PM Bandwidth

  Bandwidth teams are currently investigating an outbound calling incident in our LAX data center. Outbound calls may in intermittently fail to complete as expected

• ◉

  Monitoring

  Oct 26 · 5:36 PM Bandwidth

  Bandwidth teams are observing expected network behavior and are monitoring for continued stability.

• ✓

  Resolved

  Oct 26 · 6:38 PM Bandwidth

  This incident has been resolved.

• ✓

  Postmortem

  Oct 27 · 6:23 AM Bandwidth

  Bandwidth has concluded its investigation of this issue and determined that between 18:22 UTC and 20:52 UTC on October 26, a portion of outbound calls through the LAX data center experienced increased post-dial delay. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.