Multiparser Outage

Minor · Started Jun 19, 2026 · 8:41 AM

Duration

< 1m
Severity

Minor
Detection lead

—
User reports

—

Summary

Multiparser Outage

On June 19, between 12:21 and 12:24 am UTC, some users may have experienced issues accessing design previews in the editors or exporting HTML, and you might have seen elevated API error rates on the "message/html" endpoint or with the onSave() callback. The affected component was our Multiparser, the service that translates Beefree JSON into HTML. The root cause has been identified, and we have deployed a fix to address it. We aim to deploy it as soon as the testing is completed. The service is now stable, and we are continuing to monitor.

Started

Jun 19, 2026 · 8:41 AM
Resolved

Jun 19, 2026 · 8:41 AM
Duration

< 1m
Severity

None

Event timeline

How this incident unfolded

✓

Resolved
Jun 19 · 8:41 AM BEE Plugin

On June 19, between 12:21 and 12:24 am UTC, some users may have experienced issues accessing design previews in the editors or exporting HTML, and you might have seen elevated API error rates on the "message/html" endpoint or with the onSave() callback. The affected component was our Multiparser, the service that translates Beefree JSON into HTML. The root cause has been identified, and we have deployed a fix to address it. We aim to deploy it as soon as the testing is completed. The service is now stable, and we are continuing to monitor.