Some newsletters are experiencing incomplete post sends

Summary

Some newsletters are experiencing incomplete post sends

This incident has been resolved.

• Started

  Aug 21, 2026 · 10:31 AM

• Resolved

  Aug 21, 2026 · 2:44 PM

• Duration

  4h 12m

• Severity

  Major

• ◆

  Identified

  Aug 21 · 10:31 AM beehiiv

  We have identified an issue with an upstream email provider resulting in some posts not being delivered to the full intended subscriber list. It is effecting ~20% of large publications with an average impact of a 4-8% non delivered rate. We are working with the vendor to resolve the issue and will deliver all posts to impacted subscribers.

• ◆

  Identified

  Aug 21 · 12:20 PM beehiiv

  We are continuing to work with the vendor for a comprehensive fix to the issue but have implemented a workaround and are delivering the dropped emails for all effected newsletter sends

• ◉

  Monitoring

  Aug 21 · 2:15 PM beehiiv

  Our email sending provider identified the root cause as a bad deploy on their end, which they reverted ~40 minutes ago. All posts are sending successfully, we will continue to monitor closely over the rest of the day.

• ✓

  Resolved

  Aug 21 · 2:44 PM beehiiv

  This incident has been resolved.