Single Sign-On (Microsoft) login issue for subset of stores

Summary

Single Sign-On (Microsoft) login issue for subset of stores

This incident has been resolved.

• Started

  Aug 25, 2026 · 1:56 AM

• Resolved

  Aug 25, 2026 · 2:25 AM

• Duration

  29m

• Severity

  Major

• ◐

  Investigating

  Aug 25 · 1:56 AM BigCommerce

  We are currently investigating an issue with Single Sign-On (SSO) login through Microsoft Azure AD. We will post an update when we have more information available.

• ◆

  Identified

  Aug 25 · 2:23 AM BigCommerce

  The issue has been identified and a fix is being implemented.

• ✓

  Resolved

  Aug 25 · 2:25 AM BigCommerce

  This incident has been resolved.