Search document updates delays in Control Panel experience.

Summary

Search document updates delays in Control Panel experience.

The issue has been fully mitigated, and users should no longer be affected.

• Started

  Aug 27, 2026 · 7:16 AM

• Resolved

  Aug 27, 2026 · 7:44 AM

• Duration

  28m

• Severity

  Minor

• ◐

  Investigating

  Aug 27 · 7:16 AM BigCommerce

  European merchants may experience minor delays in search document updates during Control Panel interaction.

• ◉

  Monitoring

  Aug 27 · 7:20 AM BigCommerce

  We identified the root cause, mitigated the issue, and will continue to monitor the situation.

• ✓

  Resolved

  Aug 27 · 7:44 AM BigCommerce

  The issue has been fully mitigated, and users should no longer be affected.