Degraded performance of Bitbucket cloud

Summary

Degraded performance of Bitbucket cloud

We have successfully mitigated the incident, and the affected service is now fully operational. Our teams have verified that normal functionality has been restored and the service is performing as expected.

• Started

  Mar 12, 2026 · 8:48 AM

• Resolved

  Mar 12, 2026 · 12:33 PM

• Duration

  3h 45m

• Severity

  Minor

• ◐

  Investigating

  Mar 12 · 8:48 AM Bitbucket

  We are actively investigating a service disruption impacting Bitbucket for some customers. We'll share updates here as more information is available.

• ◐

  Investigating

  Mar 12 · 9:40 AM Bitbucket

  We are actively investigating reports of a service disruption affecting Bitbucket Cloud. We'll share updates here within the next hour or as more information is available.

• ◐

  Investigating

  Mar 12 · 10:52 AM Bitbucket

  Our engineers are actively working to resolve the Bitbucket Cloud disruption. No new updates at this moment. We will share more details within the next hour or as soon as we more information is available.

• ◐

  Investigating

  Mar 12 · 12:05 PM Bitbucket

  Our engineers continue to work actively to identify the root cause. Meanwhile, the affected service is now stable and the error rate has decreased. We will share more details within the next hour, or sooner if more information becomes available.

• ✓

  Resolved

  Mar 12 · 12:33 PM Bitbucket

  We have successfully mitigated the incident, and the affected service is now fully operational. Our teams have verified that normal functionality has been restored and the service is performing as expected.