Bitwave Status · History · Incident #11798

RESOLVED

Delayed Transaction Data Availability (Canton Network)

Major · Started Jul 20, 2026 · 7:59 AM

  • Duration

    1d 14h 52m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Delayed Transaction Data Availability (Canton Network)

This incident has been resolved.


  • Started

    Jul 20, 2026 · 7:59 AM

  • Resolved

    Jul 21, 2026 · 10:51 PM

  • Duration

    1d 14h 52m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Jul 20 · 7:59 AM Bitwave

    We've identified transaction data processing delays on Canton affecting data freshness in reporting. No transaction data was lost. We have identified the root cause and are working on a fix to restore timely processing and backfill the affected period.

  • Identified

    Jul 20 · 3:42 PM Bitwave

    We've corrected the issues and the backfill is catching up.

  • Monitoring

    Jul 20 · 3:42 PM Bitwave

    A fix has been implemented and we are monitoring the results.

  • Resolved

    Jul 21 · 10:51 PM Bitwave

    This incident has been resolved.

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