ACH donation errors for Stripe Express (Legacy Bloomerang Payments) for Kindful Fundraising Tools

Summary

ACH donation errors for Stripe Express (Legacy Bloomerang Payments) for Kindful Fundraising Tools

This issue has been resolved.

• Started

  Sep 9, 2026 · 5:16 PM

• Resolved

  Sep 9, 2026 · 9:21 PM

• Duration

  4h 5m

• Severity

  Major

• ◐

  Investigating

  Sep 9 · 5:16 PM Bloomerang

  We are aware that some donors may be experiencing errors when attempting to complete donations using ACH bank transfer on various donation and giving forms. This issue is isolated to our customers utilizing Legacy Bloomerang Payments (Stripe Express). Other payment methods are not affected. Our team is actively investigating and working to restore service as quickly as possible.

• ◆

  Identified

  Sep 9 · 5:48 PM Bloomerang

  The issue has been identified and is specific to Kindful Fundraising Donation pages. Our team is actively working on a fix to restore ACH as a payment method for affected customers.

• ◉

  Monitoring

  Sep 9 · 8:54 PM Bloomerang

  A fix has been implemented and we are monitoring results.

• ✓

  Resolved

  Sep 9 · 9:21 PM Bloomerang

  This issue has been resolved.