Blue Canvas Status · History · Incident #124719

RESOLVED

Queue Overloaded

Minor · Started Jun 11, 2026 · 3:37 PM

  • Duration

    5h 12m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Queue Overloaded

This incident has been resolved.


  • Started

    Jun 11, 2026 · 3:37 PM

  • Resolved

    Jun 11, 2026 · 8:49 PM

  • Duration

    5h 12m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Identified

    Jun 11 · 3:37 PM Blue Canvas

    A queue that processes background jobs has become overloaded, and is affecting the creation of deployment requests. We're currently working to resolve this issue.

  • Monitoring

    Jun 11 · 4:23 PM Blue Canvas

    We identified the root cause. One of our queued jobs, scheduled to run every 10 seconds, began taking several minutes to complete. These long-running jobs accumulated and consumed all available worker capacity. We've deployed two fixes: - Concurrency limit, only one instance of this job can run at a time, preventing pile-up. - Rewritten algorithm, the job now resolves in ~1 second instead of minutes. We're continuing to monitor.

  • Resolved

    Jun 11 · 8:49 PM Blue Canvas

    This incident has been resolved.

Get alerted before the next Blue Canvas outage.

Pulsetic catches degradations minutes before vendors acknowledge them.