Bouncer Web Application not accessible

Minor · Started Mar 31, 2025 · 11:00 PM

Duration

< 1m
Severity

Minor
Detection lead

—
User reports

—

Summary

Bouncer Web Application not accessible

Bouncer App started to experience the issues at 21:02 UTC. Due to that, the App was not available to not logged-in users. The issue was caused by AWS mistake. At 00:00 UTC, the issue has been resolved with the assistance of the AWS support team. We are currently monitoring the performance of the application. We are very sorry for the inconvenience!

Started

Mar 31, 2025 · 11:00 PM
Resolved

Mar 31, 2025 · 11:00 PM
Duration

< 1m
Severity

None

Event timeline

How this incident unfolded

✓

Resolved
Apr 1 · 2:08 AM Bouncer

Bouncer App started to experience the issues at 21:02 UTC. Due to that, the App was not available to not logged-in users. The issue was caused by AWS mistake. At 00:00 UTC, the issue has been resolved with the assistance of the AWS support team. We are currently monitoring the performance of the application. We are very sorry for the inconvenience!