Bouncer Status · History · Incident #62369

RESOLVED

System and API stability issue

Minor · Started Dec 5, 2023 · 11:55 AM

  • Duration

    3h 15m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

System and API stability issue

Issue has been resolved.


  • Started

    Dec 5, 2023 · 11:55 AM

  • Resolved

    Dec 5, 2023 · 3:11 PM

  • Duration

    3h 15m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Dec 5 · 11:55 AM Bouncer

    We are going through temporary problems with API stability, which may result in verification errors. The entire team is working on a solution as soon as possible. We will keep you updated on the progress.

  • Identified

    Dec 5 · 11:55 AM Bouncer

    The issue has been identified and a fix is being implemented.

  • Monitoring

    Dec 5 · 12:40 PM Bouncer

    The system and API are stable now. The root cause has been identified. An issue with the DNS resolving library was causing one of the services to crash.

  • Resolved

    Dec 5 · 3:11 PM Bouncer

    Issue has been resolved.

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