BreezeChMS Status · History · Incident #24381

RESOLVED

Issues with Texts not sending through as expected

Major · Started Mar 10, 2026 · 11:06 AM

  • Duration

    2h 16m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Issues with Texts not sending through as expected

We're happy to report that all pending texts have sent as expected. Thank you for your patience!


  • Started

    Mar 10, 2026 · 11:06 AM

  • Resolved

    Mar 10, 2026 · 1:22 PM

  • Duration

    2h 16m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Mar 10 · 11:06 AM BreezeChMS

    We're aware of an issue that is affecting the delivery of texts through Breeze. Our Engineering teams are investigating.

  • Monitoring

    Mar 10 · 11:59 AM BreezeChMS

    Our team has resolved the issue affecting texting and we can confirm that texts are sending. We are now working on updating the texts that were supposed to send during this incident to force them to send.

  • Monitoring

    Mar 10 · 12:07 PM BreezeChMS

    All affected texts are now updated to send, however we do expect it to take a bit for them to all process.

  • Resolved

    Mar 10 · 1:22 PM BreezeChMS

    We're happy to report that all pending texts have sent as expected. Thank you for your patience!

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