Issue with Ecommerce orders

Summary

Issue with Ecommerce orders

The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

• Started

  Oct 7, 2026 · 12:21 PM

• Resolved

  Oct 7, 2026 · 12:32 PM

• Duration

  11m

• Severity

  Critical

• ◐

  Investigating

  Oct 7 · 12:21 PM Brevo

  We’ve detected an issue affecting Ecommerce orders, and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.

• ◉

  Monitoring

  Oct 7 · 12:27 PM Brevo

  We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.

• ✓

  Resolved

  Oct 7 · 12:32 PM Brevo

  The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.