Multiple Services Impacted

Minor · Started Oct 14, 2026 · 4:14 PM

Duration

33m
Severity

Minor
Detection lead

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User reports

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Summary

Multiple Services Impacted

The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

Started

Oct 14, 2026 · 4:14 PM
Resolved

Oct 14, 2026 · 4:47 PM
Duration

33m
Severity

Minor

Event timeline

How this incident unfolded

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Investigating
Oct 14 · 4:14 PM Brevo

We’ve detected an issue affecting **Transactional Emails and Redirection Links**, which may be causing disruptions for some customers. In particular, some customers may experience **delays in the delivery of transactional emails**. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience and understanding. We’ll share further updates as soon as we have more information.
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Investigating
Oct 14 · 4:30 PM Brevo

We would like to inform you that we are currently investigating an issue affecting multiple Brevo services. The impact includes **delays and errors affecting Transactional and Marketing email services, Redirection Links, and other related services such as SMS, Contacts, and Events**. Some customers may experience disruptions while using these services. Our teams are actively investigating the issue and working to restore normal service as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience and understanding. We will continue to monitor the situation closely and provide further updates as more information becomes available.
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Monitoring
Oct 14 · 4:34 PM Brevo

We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.
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Resolved
Oct 14 · 4:47 PM Brevo

The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.