Brevo Status · History · Incident #24180

RESOLVED

Campaign Stats Impacted

Minor · Started Aug 31, 2026 · 4:08 PM

  • Duration

    1h 6m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Campaign Stats Impacted

The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.


  • Started

    Aug 31, 2026 · 4:08 PM

  • Resolved

    Aug 31, 2026 · 5:14 PM

  • Duration

    1h 6m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Aug 31 · 4:08 PM Brevo

    We’ve detected an issue affecting campaign reports and statistics, which may result in some clients seeing incorrect or inconsistent data in their campaign reports. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.

  • Investigating

    Aug 31 · 4:46 PM Brevo

    Our team is continuing to investigate the issue and identify the root cause. We’ll provide a further update as soon as we have more information.

  • Identified

    Aug 31 · 5:12 PM Brevo

    We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.

  • Resolved

    Aug 31 · 5:14 PM Brevo

    The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

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