Issues with Buffer fully loading

Summary

Issues with Buffer fully loading

This incident is now fully resolved.

• Started

  Sep 25, 2026 · 2:44 PM

• Resolved

  Sep 25, 2026 · 4:04 PM

• Duration

  1h 20m

• Severity

  Major

• ◐

  Investigating

  Sep 25 · 2:44 PM Buffer

  We're currently investigating an issue where Buffer is able to be opened, but it is not able to fully load an entire account. We have spotted an underlying error and we're working on getting to the core of the issue.

• ◆

  Identified

  Sep 25 · 2:59 PM Buffer

  Our team has identified the cause and is implementing a fix to restore normal access. We’re sorry for the disruption and appreciate your patience.

• ◉

  Monitoring

  Sep 25 · 3:30 PM Buffer

  We've resolved the core issue affecting the loading of a Buffer account. Everything should be working as expected once again. We'll continue to monitor to ensure stability and will mark this as fully resolved once we are confident.

• ✓

  Resolved

  Sep 25 · 4:04 PM Buffer

  This incident is now fully resolved.