Crypto Payment Failures

Minor · Started Nov 9, 2026 · 9:24 AM

Duration

Ongoing
Severity

Minor
Detection lead

—
User reports

—

Summary

Crypto Payment Failures

Our cryptocurrency payment partner stopped its service after a security incident. Cryptocurrency payments and pending payments will continue when the partner starts its service again. Other payment methods and all bunny.net services work normally.

Started

Nov 9, 2026 · 9:24 AM
Status

Investigating
Duration

Ongoing
Severity

Minor

Event timeline

How this incident unfolded

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Investigating
Nov 9 · 9:24 AM Bunny.net

We are currently investigating an issue with our partner payment provider for Crypto transaction failures.
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Investigating
Nov 9 · 10:45 AM Bunny.net

Our cryptocurrency payment partner stopped its service after a security incident. Cryptocurrency payments and pending payments will continue when the partner starts its service again. Other payment methods and all bunny.net services work normally.