CallHippo Status · History · Incident #143068

RESOLVED

India Calling service issue - Bangalore datacenter

Minor · Started Sep 30, 2026 · 3:39 PM

  • Duration

    5d 14h 30m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

India Calling service issue - Bangalore datacenter

All calling services via our Bangalore datacenter have been fully restored. We apologize for the disruption and appreciate your patience.


  • Started

    Sep 30, 2026 · 3:39 PM

  • Resolved

    Oct 6, 2026 · 6:10 AM

  • Duration

    5d 14h 30m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Sep 30 · 3:39 PM CallHippo

    We’re aware of a disruption affecting calling services in the India region on the iPhone application. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible. Calling services through other platforms are not affected and continue to operate normally.

  • ◆

    Identified

    Sep 30 · 4:32 PM CallHippo

    We have identified the issue and are currently working on a fix. We will provide an update once it has been resolved.

  • ◐

    Investigating

    Oct 6 · 6:07 AM CallHippo

    We're aware of a disruption affecting calling services routed through our Bangalore datacenter. Our engineering team is actively investigating. Calls through other regions are unaffected.

  • ✓

    Resolved

    Oct 6 · 6:10 AM CallHippo

    All calling services via our Bangalore datacenter have been fully restored. We apologize for the disruption and appreciate your patience.

Get an email when CallHippo opens, updates or resolves an incident.

Add it as a dependency monitor. The Free plan includes one.