Problem loading dashboard

Critical · Started Sep 1, 2026 · 4:26 PM

Duration

8m
Severity

Critical
Detection lead

—
User reports

—

Summary

Problem loading dashboard

We have resolved the problem. This was due to a configuration change which has subsequently been reverted. There was no data loss for any customers or users.

Started

Sep 1, 2026 · 4:26 PM
Resolved

Sep 1, 2026 · 4:35 PM
Duration

8m
Severity

Critical

Event timeline

How this incident unfolded

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Investigating
Sep 1 · 4:26 PM Cape Networks

We have identified a problem loading the dashboard. We are investigating this and will update within the next 30 minutes.
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Resolved
Sep 1 · 4:35 PM Cape Networks

We have resolved the problem. This was due to a configuration change which has subsequently been reverted. There was no data loss for any customers or users.