Telephony - Voicemail Portal Access Disruption

Summary

Telephony - Voicemail Portal Access Disruption

This incident has been resolved. The voicemail portal is now fully operational. We apologize for any inconvenience caused. Timeline: Issue identified at 08:50 CEST — service restored at 09:45 CEST.

• Started

  Jul 22, 2026 · 8:50 AM

• Resolved

  Jul 22, 2026 · 9:48 AM

• Duration

  58m

• Severity

  Minor

• ◆

  Identified

  Jul 22 · 8:50 AM Celeste

  We have identified the cause of an issue preventing access to the voicemail inbox through the customer portal. Affected users may see an "Internal Server Error" when attempting to view their messages. We are working on a resolution. In the meantime, a workaround is available: voicemail messages remain accessible via My Services / Telephony / Manage your messages.

• ✓

  Resolved

  Jul 22 · 9:48 AM Celeste

  This incident has been resolved. The voicemail portal is now fully operational. We apologize for any inconvenience caused. Timeline: Issue identified at 08:50 CEST — service restored at 09:45 CEST.