ChatGPT Status · History · Incident #140759

RESOLVED

Mobile users unable to see Work Mode and the Model Picker

Minor · Started Sep 23, 2026 · 11:25 PM

Duration

24m
Severity

Minor
Detection lead

—
User reports

Peak 1/hr

Summary

Mobile users unable to see Work Mode and the Model Picker

All impacted services have now fully recovered.

Started

Sep 23, 2026 · 11:25 PM
Resolved

Sep 23, 2026 · 11:49 PM
Duration

24m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Sep 23 · 11:25 PM ChatGPT

We have identified that mobile users are not able to see work mode or the model picker when using ChatGPT. We are working on implementing a mitigation.
◉

Monitoring
Sep 23 · 11:32 PM ChatGPT

We have applied the mitigation and are monitoring the recovery.
✓

Resolved
Sep 23 · 11:49 PM ChatGPT

All impacted services have now fully recovered.

User reports · incident window

Report volume over time

Hourly report count. Red bars mark the incident window.

Peak: 1 reports/hr

← Before incident After →

Pattern

Other recent incidents

Browse full incident history →

Get an email when ChatGPT opens, updates or resolves an incident.

Add it as a dependency monitor. The Free plan includes one.

Start Monitoring Free