ChatGPT Status · History · Incident #5755

RESOLVED

Elevated errors for API image generation

Major · Started Jul 21, 2026 · 7:33 PM

Duration

2h 46m
Severity

Major
Detection lead

—
User reports

Peak 1/hr

Summary

Elevated errors for API image generation

Image generation functionality has fully recovered, and error rates have returned to normal levels.

Started

Jul 21, 2026 · 7:33 PM
Resolved

Jul 21, 2026 · 10:19 PM
Duration

2h 46m
Severity

Major

Event timeline

How this incident unfolded

◐

Investigating
Jul 21 · 7:33 PM ChatGPT

We are investigating elevated error rates affecting image generation requests via the API. We are working to restore normal service.
◉

Monitoring
Jul 21 · 8:26 PM ChatGPT

We have applied mitigations and are seeing error rates return to normal levels. We are monitoring the recovery.
✓

Resolved
Jul 21 · 10:19 PM ChatGPT

Image generation functionality has fully recovered, and error rates have returned to normal levels.

User reports · incident window

Report volume over time

Hourly report count. Red bars mark the incident window.

Peak: 1 reports/hr

← Before incident After →

Pattern

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