ChatGPT Status · History · Incident #5755

RESOLVED

Elevated errors for API image generation

Major · Started Jul 21, 2026 · 7:33 PM

  • Duration

    2h 46m

  • Severity

    Major

  • Detection lead

  • User reports

    Peak 1/hr

Summary

Elevated errors for API image generation

Image generation functionality has fully recovered, and error rates have returned to normal levels.


  • Started

    Jul 21, 2026 · 7:33 PM

  • Resolved

    Jul 21, 2026 · 10:19 PM

  • Duration

    2h 46m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Jul 21 · 7:33 PM ChatGPT

    We are investigating elevated error rates affecting image generation requests via the API. We are working to restore normal service.

  • Monitoring

    Jul 21 · 8:26 PM ChatGPT

    We have applied mitigations and are seeing error rates return to normal levels. We are monitoring the recovery.

  • Resolved

    Jul 21 · 10:19 PM ChatGPT

    Image generation functionality has fully recovered, and error rates have returned to normal levels.

User reports · incident window

Report volume over time

Hourly report count. Red bars mark the incident window.

Peak: 1 reports/hr

← Before incident After →

Get alerted before the next ChatGPT outage.

Pulsetic catches degradations minutes before vendors acknowledge them.

Start monitoring free