Cimplico Status · History · Incident #11750

RESOLVED

Slow App Performance

Minor · Started Jul 24, 2026 · 8:40 AM

  • Duration

    4h 59m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Slow App Performance

This incident has been resolved.


  • Started

    Jul 24, 2026 · 8:40 AM

  • Resolved

    Jul 24, 2026 · 1:39 PM

  • Duration

    4h 59m

  • Severity

    None

Event timeline

How this incident unfolded

  • ◆

    Identified

    Jul 24 · 8:40 AM Cimplico

    The issue has been identified and a fix is being implemented.

  • ◆

    Identified

    Jul 24 · 8:47 AM Cimplico

    We are continuing to work on a fix for this issue.

  • ◆

    Identified

    Jul 24 · 10:45 AM Cimplico

    We've now identified the specific issue in the File system and are assessing options to restore functionality ASAP. It's likely service will be restored in the next 1-3hrs.

  • ◉

    Monitoring

    Jul 24 · 12:26 PM Cimplico

    A fix has been implemented and we are monitoring the results.

  • ◉

    Monitoring

    Jul 24 · 12:27 PM Cimplico

    We are continuing to monitor for any further issues.

  • ✓

    Resolved

    Jul 24 · 1:39 PM Cimplico

    This incident has been resolved.

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