Claude Status · History · Incident #153472

RESOLVED

Elevated errors for Claude Sonnet 5.5 and other models

Major · Started Oct 25, 2026 · 6:14 AM

  • Duration

    1h 39m

  • Severity

    Major

  • Detection lead

    —

  • User reports

    Peak 5/hr

Summary

Elevated errors for Claude Sonnet 5.5 and other models

The issue affecting Claude services has been resolved. Impact occurred from 23:05 PT on October 24 / 06:05 UTC on October 25 to 23:35 PT on October 24 / 06:35 UTC on October 25.


  • Started

    Oct 25, 2026 · 6:14 AM

  • Resolved

    Oct 25, 2026 · 7:53 AM

  • Duration

    1h 39m

  • Severity

    Major

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Oct 25 · 6:14 AM Claude

    We are investigating elevated errors on requests to Claude Mythos 5.1, Claude Fable 5.1, Claude Opus 5.5, Claude Sonnet 5.5, and Claude Haiku 5.5. We will provide an update as soon as possible.

  • ◆

    Identified

    Oct 25 · 6:27 AM Claude

    We have identified the cause of elevated errors on requests to Claude Sonnet 5.5 and are working on a fix. We will provide an update as soon as possible.

  • ◉

    Monitoring

    Oct 25 · 6:35 AM Claude

    A fix has been deployed for the issue affecting Claude services and we are monitoring for recovery.

  • ✓

    Resolved

    Oct 25 · 7:53 AM Claude

    The issue affecting Claude services has been resolved. Impact occurred from 23:05 PT on October 24 / 06:05 UTC on October 25 to 23:35 PT on October 24 / 06:35 UTC on October 25.

User reports · incident window

Report volume over time

Hourly report count. Red bars mark the incident window.

Peak: 5 reports/hr

← Before incident After →

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