Claude Status · History · Incident #5648

RESOLVED

Elevated errors across Fable 5

Major · Started Jul 17, 2026 · 6:32 PM

  • Duration

    1h 11m

  • Severity

    Major

  • Detection lead

  • User reports

    Peak 1/hr

Summary

Elevated errors across Fable 5

This issue has been resolved, and Claude Fable 5 is available once again without usage credits, as expected.


  • Started

    Jul 17, 2026 · 6:32 PM

  • Resolved

    Jul 17, 2026 · 7:43 PM

  • Duration

    1h 11m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Jul 17 · 6:32 PM Claude

    We are currently investigating this issue.

  • Investigating

    Jul 17 · 6:36 PM Claude

    We are aware of an issue preventing users from selecting Claude Fable 5 within Claude.ai, Claude Code, and other surfaces, and are working to resolve this issue.

  • Monitoring

    Jul 17 · 6:48 PM Claude

    We have applied a fix to resolve the erroneous requirement for usage credits on Fable 5, and are monitoring to ensure no further issues. You may need to relaunch Claude.ai or Claude Code to restore access as expected.

  • Resolved

    Jul 17 · 7:43 PM Claude

    This issue has been resolved, and Claude Fable 5 is available once again without usage credits, as expected.

User reports · incident window

Report volume over time

Hourly report count. Red bars mark the incident window.

Peak: 1 reports/hr

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