Problems with access to our core website

Summary

Problems with access to our core website

We found the problem and resolved it. The issue were some missconfiguration on the webserver side that prevented specific actions from beeing executed. This issue did not impact anything other then access to the website. We are sorry for the inconvenience.

• Started

  Mar 20, 2023 · 9:00 AM

• Resolved

  Mar 20, 2023 · 12:38 PM

• Duration

  3h 38m

• Severity

  Major

• ◐

  Investigating

  Mar 20 · 12:00 PM CleverReach

  We are currently seeing errors for our cleverreach.com website which prevents people from accessing the login page. The login page is still functional and all cleverreach functionaliy is still accessible. Please use the following link https://www.cleverreach.com/de-de/login/ to access the login page directly. We are working on resolving the issue and expecting it to be resolved soon.

• ✓

  Resolved

  Mar 20 · 12:38 PM CleverReach

  We found the problem and resolved it. The issue were some missconfiguration on the webserver side that prevented specific actions from beeing executed. This issue did not impact anything other then access to the website. We are sorry for the inconvenience.