CleverReach Status · History · Incident #63808

RESOLVED

Account Dashboard not available

Major · Started Jan 17, 2023 · 11:13 AM

Duration

25m
Severity

Major
Detection lead

—
User reports

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Summary

Account Dashboard not available

The applied fix is working so we are resolving the issue for now.

Started

Jan 17, 2023 · 11:13 AM
Resolved

Jan 17, 2023 · 11:38 AM
Duration

25m
Severity

Major

Event timeline

How this incident unfolded

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Investigating
Jan 17 · 11:13 AM CleverReach

We observed in a few cases that account dashboards are stuck loading which leads to not being able to navigate your account. Currently we are investigating the issue. Allready planed or running mailings should not be impacted.
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Identified
Jan 17 · 11:18 AM CleverReach

We identified the issue and are applying a fix.
✓

Resolved
Jan 17 · 11:38 AM CleverReach

The applied fix is working so we are resolving the issue for now.

Pattern

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