Issues accessing the Cloudinary web UI

Summary

Issues accessing the Cloudinary web UI

This incident has been resolved. The UI and console, including login, is operating normally. We apologize for the inconvenience.

• Started

  Oct 16, 2026 · 4:06 PM

• Resolved

  Oct 16, 2026 · 5:53 PM

• Duration

  1h 46m

• Severity

  Major

• ◐

  Investigating

  Oct 16 · 4:06 PM Cloudinary

  We are currently investigating an issue affecting the Cloudinary web UI. Some users may be unable to log in or use the Console and Media Library. Our engineering team is actively working on it. Image and video delivery, uploads and API requests using API credentials are not affected. We will post another update as soon as we have more information.

• ◉

  Monitoring

  Oct 16 · 5:08 PM Cloudinary

  A fix has been implemented for the issue affecting the UI and console. We are now monitoring the system to ensure stability. Users who still see errors should refresh the page and log in again.

• ✓

  Resolved

  Oct 16 · 5:53 PM Cloudinary

  This incident has been resolved. The UI and console, including login, is operating normally. We apologize for the inconvenience.