Attachment and image processing delays

Summary

Attachment and image processing delays

This incident has been resolved.

• Started

  Oct 20, 2025 · 11:09 AM

• Resolved

  Oct 20, 2025 · 1:08 PM

• Duration

  1h 59m

• Severity

  Major

• ◆

  Identified

  Oct 20 · 11:09 AM Coda

  Coda has been experiencing an outage that is preventing the scanning of attachments and images for viruses. This outage is causing a delay in processing images and attachments into the document. Any uploaded images and attachments have been stored on our servers successfully, but we are experiencing a delay in processing them to deem them safe to provide to other collaborators of your document. Once the AWS + Scanii issues are resolved, it is expected that all images and attachments previously uploaded will become available to collaborators across docs. We are monitoring the situation and hope to have a resolution shortly.

• ✓

  Resolved

  Oct 20 · 1:08 PM Coda

  This incident has been resolved.