CodeTwo Status · History · Incident #62477

RESOLVED

[Europe] Delay when sending messages from Exchange Online due to Microsoft problems

Minor · Started Aug 29, 2025 · 1:01 PM

  • Duration

    1h 52m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

[Europe] Delay when sending messages from Exchange Online due to Microsoft problems

The problem has been resolved by Microsoft. For further information, please check Service health in the Microsoft 365 Admin Center (Incident ID: EX1144276). CodeTwo is operating and has been operating normally. All emails were delivered with signatures attached.


  • Started

    Aug 29, 2025 · 1:01 PM

  • Resolved

    Aug 29, 2025 · 2:54 PM

  • Duration

    1h 52m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Aug 29 · 1:01 PM CodeTwo

    Microsoft is investigating an issue where some users are experiencing delays when sending emails from Microsoft 365. As a result, messages sent through our system are also affected, since we are part of the same mail pipeline. Please refer to EX1144276 in the admin center for more details. Here’s Microsoft’s status update on X: https://x.com/msft365status/status/1961409977400132058 Microsoft currently states that the issue is limited to Europe.

  • Investigating

    Aug 29 · 1:07 PM CodeTwo

    Microsoft continues to investigate this issue. Please refer to EX1144276 in the admin center for more details. Here’s Microsoft’s status update on X: https://x.com/msft365status/status/1961409977400132058 All emails processed through CodeTwo are currently being delivered with signatures, although some may experience delays. CodeTwo is operating normally.

  • Resolved

    Aug 29 · 2:54 PM CodeTwo

    The problem has been resolved by Microsoft. For further information, please check Service health in the Microsoft 365 Admin Center (Incident ID: EX1144276). CodeTwo is operating and has been operating normally. All emails were delivered with signatures attached.

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