Constant Contact Pro Status · History · Incident #139702

RESOLVED

Email Delivery Delays

Major · Started Jan 11, 2023 · 5:24 PM

Duration

33m
Severity

Major
Detection lead

—
User reports

—

Summary

Email Delivery Delays

The email delivery pipeline has been fully recovered, and we are caught up on all delayed sends.

Started

Jan 11, 2023 · 5:24 PM
Resolved

Jan 11, 2023 · 5:58 PM
Duration

33m
Severity

Major

Event timeline

How this incident unfolded

◆

Identified
Jan 11 · 5:24 PM Constant Contact Pro

We are experiencing an ongoing outage with our email delivery pipeline that started at 7 PM PST on 1/10/2023. The majority of Cortex and transactional emails scheduled during this time are delayed. We are in the process of recovering our systems. Once our systems are recovered, we expect all delayed emails to be sent.
◆

Identified
Jan 11 · 5:24 PM Constant Contact Pro

We are continuing to work on a fix for this issue.
✓

Resolved
Jan 11 · 5:58 PM Constant Contact Pro

The email delivery pipeline has been fully recovered, and we are caught up on all delayed sends.

Pattern

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