Contentful Status · History · Incident #143393

RESOLVED

Issues with advanced caching on Content Delivery API

Major · Started Oct 1, 2026 · 9:27 AM

  • Duration

    1d 15m

  • Severity

    Major

  • Detection lead

    —

  • User reports

    —

Summary

Issues with advanced caching on Content Delivery API

This issue has been resolved.


  • Started

    Oct 1, 2026 · 9:27 AM

  • Resolved

    Oct 2, 2026 · 9:43 AM

  • Duration

    1d 15m

  • Severity

    Major

Event timeline

How this incident unfolded

  • ◆

    Identified

    Oct 1 · 9:27 AM Contentful

    We are investigating issues with advanced caching (specifically Stale While Revalidate (SWR)). We have identified the issue and are working towards a resolution.

  • ◆

    Identified

    Oct 1 · 11:29 AM Contentful

    The issue has been resolved for most customers. We continue to work on a resolution for everyone.

  • ◉

    Monitoring

    Oct 2 · 8:43 AM Contentful

    The fix we implemented has resolved the issue for the remaining customers. We continue to monitor the situation.

  • ✓

    Resolved

    Oct 2 · 9:43 AM Contentful

    This issue has been resolved.

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