Customer.io Status · History · Incident #88827

RESOLVED

Customer.io UI is inaccessible

Minor · Started Aug 5, 2026 · 5:36 PM

  • Duration

    26m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Customer.io UI is inaccessible

This incident has been resolved.


  • Started

    Aug 5, 2026 · 5:36 PM

  • Resolved

    Aug 5, 2026 · 6:02 PM

  • Duration

    26m

  • Severity

    None

Event timeline

How this incident unfolded

  • Investigating

    Aug 5 · 5:36 PM Customer.io

    We are currently investigating this issue.

  • Monitoring

    Aug 5 · 5:44 PM Customer.io

    A fix has been implemented and we are monitoring the results.

  • Monitoring

    Aug 5 · 5:44 PM Customer.io

    We are continuing to monitor for any further issues.

  • Resolved

    Aug 5 · 6:02 PM Customer.io

    This incident has been resolved.

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