Real user monitoring, distribution and custom processes metrics delayed

Summary

Real user monitoring, distribution and custom processes metrics delayed

This incident has been resolved.

• Started

  Jul 29, 2026 · 11:41 AM

• Resolved

  Jul 29, 2026 · 1:28 PM

• Duration

  1h 46m

• Severity

  Minor

• ◐

  Investigating

  Jul 29 · 11:41 AM Datadog

  We are currently investigating an issue delaying the ingestion of Real User Monitoring (RUM) measure metrics, custom process metrics, and a subset of distribution metrics for some customers. As a result, some users may see delays or gaps in RUM, custom process, and distribution metrics. To prevent false alerts caused by delayed data, affected monitors will not notify and will automatically resume once current data is available. All other monitors will operate normally. No data has been lost. We will provide further updates as the situation progresses.

• ◐

  Investigating

  Jul 29 · 11:42 AM Datadog

  We are continuing to investigate this issue.

• ◆

  Identified

  Jul 29 · 12:35 PM Datadog

  The issue has been identified and a fix is being implemented.

• ◆

  Identified

  Jul 29 · 12:53 PM Datadog

  The RUM delays have been resolved. We're continuing to mitigate the issues on distribution metrics.

• ◉

  Monitoring

  Jul 29 · 1:12 PM Datadog

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  Jul 29 · 1:28 PM Datadog

  This incident has been resolved.