Descript Status · History · Incident #7000

RESOLVED

Video playback freezing when exporting or publishing

Minor · Started Sep 4, 2026 · 10:51 PM

  • Duration

    46m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Video playback freezing when exporting or publishing

This issue is now resolved.


  • Started

    Sep 4, 2026 · 10:51 PM

  • Resolved

    Sep 4, 2026 · 11:37 PM

  • Duration

    46m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Monitoring

    Sep 4 · 10:51 PM Descript

    We identified an issue causing video playback to freeze when exporting or publishing. Functionality is fully restored at this point, and we are monitoring to ensure the system continues to be operational. If you encountered this issue, please retry the export or publish, and it should work normally now.

  • Resolved

    Sep 4 · 11:37 PM Descript

    This issue is now resolved.

Get alerted before the next Descript outage.

Pulsetic catches degradations minutes before vendors acknowledge them.