Problems logging in

Summary

Problems logging in

This incident has been resolved.

• Started

  Sep 23, 2024 · 3:36 PM

• Resolved

  Sep 24, 2024 · 9:43 AM

• Duration

  18h 7m

• Severity

  Major

• ◐

  Investigating

  Sep 23 · 3:36 PM Dotpost

  We are aware that a small number of users are having problems logging in to Dotpost. We are investigating the issue. Using inprivate / incognito session or an alternate browser may resolve the issue. Please contact dotpost@cfh.com for further assistance.

• ◐

  Investigating

  Sep 23 · 5:37 PM Dotpost

  We are continuing to investigate this issue.

• ◆

  Identified

  Sep 23 · 6:57 PM Dotpost

  The issue has been identified and a fix is being implemented.

• ◉

  Monitoring

  Sep 24 · 9:26 AM Dotpost

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  Sep 24 · 9:43 AM Dotpost

  This incident has been resolved.