e-conomic Status · History · Incident #12886

RESOLVED

Smart Inbox aflæser ikke bilagene / Smart Inbox document reading is unavailable

Minor · Started Aug 26, 2026 · 1:28 PM

  • Duration

    1h 11m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Smart Inbox aflæser ikke bilagene / Smart Inbox document reading is unavailable

Løsningen er nu på plads. Smart Inbox og appen aflæser igen som normalt. Dokumenter der ikke blev aflæst, skal genindlæses. Vi beklager de gener, dette har medført. --- Smart Inbox and the app are reading documents normally again. Documents that were not read must be re-uploaded. We apologize for the inconvenience caused.


  • Started

    Aug 26, 2026 · 1:28 PM

  • Resolved

    Aug 26, 2026 · 2:40 PM

  • Duration

    1h 11m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Aug 26 · 1:28 PM e-conomic

    Vi oplever i øjeblikket, at aflæsning i Smart Inbox ikke virker, herunder i appen. Dokumenter kan fortsat indlæses og udfyldes manuelt. Når aflæsningen virker igen, skal berørte dokumenter genindlæses. Vi arbejder på at genoprette aflæsningen hurtigst muligt. Beklager generne. --- We are currently experiencing an issue with document reading in Smart Inbox, including in the app. Documents can still be uploaded and created manually. Once document reading is restored, affected documents will need to be re-uploaded. We are working to restore the service as soon as possible. We apologize for the inconvenience.

  • Resolved

    Aug 26 · 2:40 PM e-conomic

    Løsningen er nu på plads. Smart Inbox og appen aflæser igen som normalt. Dokumenter der ikke blev aflæst, skal genindlæses. Vi beklager de gener, dette har medført. --- Smart Inbox and the app are reading documents normally again. Documents that were not read must be re-uploaded. We apologize for the inconvenience caused.

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