Elastic Status · History · Incident #138285

RESOLVED

AutoOps node metrics temporarily unavailable in some regions

Major · Started Sep 17, 2026 · 3:50 PM

  • Duration

    41m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

AutoOps node metrics temporarily unavailable in some regions

The issue causing missing node-level metrics (CPU, memory, disk, thread pools) for recent time ranges in a subset of AutoOps regions has been fully resolved. Cluster health, shard, and deployment data were unaffected throughout, and no data was lost.


  • Started

    Sep 17, 2026 · 3:50 PM

  • Resolved

    Sep 17, 2026 · 4:31 PM

  • Duration

    41m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Sep 17 · 3:50 PM Elastic

    We are investigating reports of missing node-level metrics (CPU, memory, disk, thread pools) for recent time ranges in a subset of AutoOps regions. This may appear as a "No data" message on the Nodes view. Cluster health, shard, and deployment data are unaffected, and no data loss has occurred. We will provide an update within the next 2 hours or earlier.

  • Identified

    Sep 17 · 4:13 PM Elastic

    We've identified the cause of the missing node-level metrics (CPU, memory, disk, thread pools) in affected regions. Cluster health, shard, and deployment data were never affected, and no data loss has occurred. A fix has been validated in one region and is now being rolled out to the remaining affected regions. We'll provide a further update once the rollout is complete.

  • Resolved

    Sep 17 · 4:31 PM Elastic

    The issue causing missing node-level metrics (CPU, memory, disk, thread pools) for recent time ranges in a subset of AutoOps regions has been fully resolved. Cluster health, shard, and deployment data were unaffected throughout, and no data was lost.

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