Kibana access restored for UI-assigned Organization Owners on Hosted deployments

Summary

Kibana access restored for UI-assigned Organization Owners on Hosted deployments

This incident has been resolved.

• Started

  Sep 10, 2026 · 1:30 AM

• Resolved

  Sep 10, 2026 · 10:31 PM

• Duration

  21h

• Severity

  Major

• ◆

  Identified

  Sep 10 · 1:30 AM Elastic

  We have identified and are in the process of fixing+mitigating a bug in our permissions management UI that is prevents users with the Organisation Owner role and Cloud Console, Elasticsearch, and Kibana access from accessing Kibana in Hosted Deployments.

• ◆

  Identified

  Sep 10 · 6:03 AM Elastic

  Update: This incident is still ongoing and we are continuing to investigate.

• ◉

  Monitoring

  Sep 10 · 9:51 AM Elastic

  Update: The fix has been deployed to production and we have applied a data correction to affected accounts, restoring Kibana access for impacted users. We are monitoring to confirm full resolution.

• ✓

  Resolved

  Sep 10 · 10:31 PM Elastic

  This incident has been resolved.