ElevenLabs Status · History · Incident #151781

RESOLVED

EU Agents disruption in SIP calls

Major · Started Oct 21, 2026 · 5:30 PM

Duration

15d 4h 39m
Severity

Major
Detection lead

—
User reports

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Summary

EU Agents disruption in SIP calls

The issue has been resolved. EU SIP services are operational and stable.

Started

Oct 21, 2026 · 5:30 PM
Resolved

Oct 6, 2026 · 12:51 PM
Duration

15d 4h 39m
Severity

Major

Event timeline

How this incident unfolded

◐

Investigating
Oct 21 · 5:30 PM ElevenLabs

We're currently investigating disruptions in SIP calls in our EU residency.
◐

Investigating
Oct 21 · 5:30 PM ElevenLabs

We are still investigating. We will continue posting updates as more information becomes available
◐

Investigating
Oct 21 · 5:30 PM ElevenLabs

We are currently still investigating. We will post updates here as soon as more information becomes available
◉

Monitoring
Oct 21 · 5:30 PM ElevenLabs

Error rates have returned to normal. We're currently monitoring the situation to confirm that the issue has been resolved
✓

Resolved
Oct 21 · 5:30 PM ElevenLabs

The issue has been resolved. EU SIP services are operational and stable.

Pattern

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