Envoke Status · History · Incident #63795

RESOLVED

Service Degradation Notice

Minor · Started Aug 24, 2026 · 9:48 AM

  • Duration

    3h 56m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Service Degradation Notice

This incident has been resolved.


  • Started

    Aug 24, 2026 · 9:48 AM

  • Resolved

    Aug 24, 2026 · 1:44 PM

  • Duration

    3h 56m

  • Severity

    None

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Aug 24 · 9:48 AM Envoke

    We are currently investigating an issue that causes the service to load slowly for some of our customers, or not load at all. This incident is related to a recent major infrastructure upgrade. We'll send an update as more details are available.

  • ◆

    Identified

    Aug 24 · 10:00 AM Envoke

    The issue has been identified and a fix is being implemented.

  • ◆

    Identified

    Aug 24 · 11:19 AM Envoke

    We are continuing to work on a fix for this issue.

  • ◉

    Monitoring

    Aug 24 · 12:35 PM Envoke

    A fix has been implemented and we're monitoring the results.

  • ✓

    Resolved

    Aug 24 · 1:44 PM Envoke

    This incident has been resolved.

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